Privacy Policy

Introduction

At HiFoody, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our mobile application, website, or any related services (collectively, the “Services”).

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Information

When you use our Services, we may collect personal information such as your name, email address, phone number, and delivery address.

Transaction Information

We collect information about your transactions, including the restaurants you order from, the items you purchase, and payment details.

Device Information

We automatically collect certain information about your device, including your IP address, device type, operating system, and mobile network information.

Location Information

With your consent, we may collect precise location data to provide location-based services such as restaurant recommendations and delivery tracking.

How We Use Your Information

Providing Services

We use your information to process orders, provide customer support, and improve the functionality of our Services.

Personalization

We use your information to personalize your experience, including recommending restaurants and dishes based on your preferences and order history.

Communication

We may use your contact information to send you updates, promotional offers, and important notifications related to your account or orders.

Analytics

We use data analytics to analyze usage trends, monitor the performance of our Services, and improve user experience.

Information Sharing

Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our Services, such as payment processors and delivery partners.

Legal Compliance

We may disclose your information when required by law or in response to legal process, such as a court order or subpoena.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Your Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions provided in the communication.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@hifoody.in.

Phone: +91 84898 53000

Address: No.17/20, Amman Koil Street, Chennai, Tiruvallur, Tamil Nadu - 600056